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What AI Strategy Really Means — and Why You Shouldn’t Wing It

Steve Ferman  /  May 5, 2025

AI has officially arrived in the business world. And let’s be honest: most companies are still treating it like cupcakes in the breakroom (should they indulge? Maybe just one?).

But faster than the cupcakes disappear, your team starts using ChatGPT to draft emails. Someone else tries Perplexity for research. Your ops manager finds a tool that auto-generates reports. It feels like you’re innovating… until one day you realize you’ve got half a dozen disconnected tools, no clear outcomes, and zero alignment across your team, or worse, your team is sending out misinformation.

That’s the danger of implementing AI without a strategy.

So, what does AI strategy really mean? And how do you make sure your efforts actually move the needle, instead of just adding more noise?

Let’s break it down.

The Danger of Dabbling

When founders and business leaders first explore AI, the instinct is to play. Try new tools. Test cool prompts. And that’s a good thing — experimentation builds curiosity and comfort.

But without direction, AI can quickly become:

  • A time suck that distracts from core work
  • A security risk if your team is feeding sensitive data into random tools
  • A missed opportunity when quick wins get buried under novelty
  • A culture killer if AI adoption feels chaotic or threatening

Most importantly, without a clear strategy, you’ll never know if AI is actually helping your business or just adding more tools to manage.

What an AI Strategy Actually Is

An AI strategy isn’t a 40-page deck full of flowcharts and project matrices.

It’s a practical, focused plan to answer three core questions:

  1. Where in your business is time, money, or energy being wasted?
    This is where AI can help — but only if you’re honest.

  2. What problems are worth solving with AI (and which aren’t)?
    Not everything needs automation. Sometimes, a checklist is better than a chatbot.

  3. How will you implement AI in a way that’s safe, sustainable, and scalable?
    You don’t want to rely on one person’s prompt library or one team’s enthusiasm.

The goal of AI strategy isn’t to “be innovative.” It’s to augment your staff’s workload and make your business more efficient, more consistent, and more valuable, using tools that are already within reach.

Where to Start (If You’re Not Sure Where to Start)

Here’s a simple roadmap to begin building your AI strategy, and you don’t need a data science degree to implement it:

1. Audit Your Bottlenecks

Ask your team (and yourself): Where are we spending too much time? Where do we keep dropping the ball? Where do repetitive tasks bog us down?

These are prime areas for AI automation or augmentation. Think reporting, email writing, data analysis, or customer intake.

2. Define What “Better” Looks Like

Don’t implement AI because everyone else is. Decide what outcomes matter to your business:
→ Faster turnaround times?

→ Lower costs?

→ More consistent quality?

→ Scaling operations faster?

Then evaluate tools or use cases through that lens.

3. Start Small, Win Fast

Your first AI project shouldn’t take six months. Find a “low-stakes, high-impact” win, like using AI to streamline meeting summaries or draft SOPs, and build momentum from there.

4. Create Guardrails

Decide what tools are allowed, where data goes, and how your team should (or shouldn’t) use AI. This builds confidence and reduces risk.

Ready to Get Strategic?

If you’ve been dabbling with AI tools, or if you’re overwhelmed by where to start,  it’s time to get some clarity. Here’s how we can help:

  • We host monthly webinars on AI topics, tailored explicitly to founders, CEOs, and executive leaders. Follow on LinkedIn to see announcements.
  • Schedule a 1-1. Let’s talk about your business and where AI might benefit you.
  • Contact me to discuss a deep-dive AI Readiness & Impact Assessment. This premium engagement includes:
    • A full AI-readiness scorecard
    • A process audit to spot inefficiencies
    • A quick-win AI checklist for your ops, marketing, and client service
    • A roadmap for long-term, strategic AI integration

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