Prefer to listen to this post? Click on the audio version here: It’s easy to get caught up in the excitement of AI. The promise is real: faster processes, fewer errors, lower costs, more insights. Who wouldn’t want that? But here’s what I see over and over again in mid-sized, scaling companies: Someone installs ChatGPT.…
It usually starts small. Someone in marketing starts using ChatGPT to draft emails. Sales is tinkering with a pitch deck generator. Ops just bought a subscription to an “AI workflow automation” tool. Customer service is trying a chatbot plug-in. At first, it feels innovative. Maybe even exciting. But then, one day, you realize, “I have…
Your AI strategy should align tools with outcomes you care about, like faster onboarding, better decision-making, or deeper customer insight.
AI is transforming the business landscape at a breakneck pace, yet many mid-size company CEOs remain on the fence about its adoption.